Analyzing The Formal & De Facto Independence of TRAI



Independent Regulatory Agencies (IRAs) are the principal characters in the study of regulatory governance. These agencies, which would work independently of ministries, spread across geographies, inserted themselves in the pre-existing institutional environment and materialized in shape and form that was either consistent with or distinct from the country's administrative structure. The information on de jure institutional features compiled by Bianculli et al. (2013) demonstrates how nations with diverse administrative traditions have changed the institutional architecture of regulatory bodies. Though IRAs are charged with regulating, sectoral monitoring is carried out by several players, resulting in a constellation or arrangement of actors in a specific field. IRAs are highly specialized bodies that hold considerable public authority while enjoying the highest discretion in the public sector because they are institutionally and organizationally disaggregated from the ordinary bureaucracy and constitutionally separated from elected politicians (Sweet & Thatcher, 2002). This is a delegation of power from the majoritarian government to a non-majoritarian institution. In this context, it is essential to assess the very word of 'independence' in the working of an Independent Regulatory Agency.

Independent regulatory agencies have entered India through the back door (Dubash & Rao, 2006), e.g., after the economic reforms, the international donor agencies, in order to depoliticize the sectors to facilitate investments and market dynamics, pressurized the Indian government to create IRAs in key sectors. After that, a number of IRAs have emerged in India. Statutes that have established regulators focused broadly on the design of the apex decision-making body, the substantive power of the regulator, and accountability mechanisms such as audits, accounting, and reporting. The formal independence of the regulators can be studied from the statutes that created them. However, there have been a substantial number of debates, court cases, and other events that questioned the actual independence of these IRAs in comparison to what is formally stated.

In this article, I will be analyzing the formal and de facto independence of the Telecom Regulatory Authority of India (TRAI), which has been in the news a number of times over its independence in performing its functions.

 

Theoretical Framework

This article draws on the theory and concepts of diffusion agents and regulatory arrangements, in particular for non-majoritarian institutions. Thatcher (2002, p. 2) defines non-majoritarian institutions as “those governmental entities that (a) possess and exercise some grant of specialized public authority, separate from that of other institutions, but (b) are neither directly elected by the people, nor directly managed by elected officials." Under the very concept of a Regulatory state, government bodies led by the elected officials transfer policy formulation and decision-making powers to a non-majoritarian body in order to facilitate smooth functioning of the market dynamics in a specific sector. However, this process of delegation of power is not straightforward but somewhat layered.

The process of delegation of power can be understood from the principal-Agent theory approach. Principals are political leaders who utilize their authority to construct non-majoritarian organizations by a public act of delegation. Agents are people who control by delegating authority. Principals are initially in charge by assumption, in the literal sense that the particular limits of the agent's remit are a matter of institutional design, and the authority to establish or not constitute agents comes under the jurisdiction of the principals. Principals must have determined that it is in their best interests to pay the costs of delegation (Sweet & Thatcher, 2002). Indeed, the projected advantages of delegating must outweigh the drawbacks. Simply said, delegating serves a purpose for principals. These purposes can be of resolving commitment problems, not taking any blame for policy failure, and fighting information asymmetry and expertise in a given sector. The Principal-Agent theory helps understand the formal independence of the IRAs. The principals, through statutes, delegate specific powers and functions to the agency, also keeping a hold on the agency; so that the agents could not do anything that harms their political interest.

According to Gilardi (2005), formal independence refers to a set of guidelines entrenched in agency constitutions that should ensure independence from elected officials. When evaluating delegation to IRAs, formal independence is the most vital component to analyze since it relates to the decision-makers goals of providing credibility to regulatory policies. Gilardi relies on three theoretical concepts to assess the formal independence of IRAs, e.g., credibility, political uncertainty, and veto players. The theory of credibility contends that delegation to IRAs can help politicians boost the legitimacy of their policy pledges. According to this viewpoint, regulators in utilities are officially more autonomous than in other economic regulations and in economic regulation than in social regulation. On the other side, the political uncertainty argument contends that delegation may be used by administrations fearful of replacement to prevent policies from being modified by the succeeding government. Gilardi also shows that the existence of too many veto players hampers the formal independence of the IRAs.

The concept of de facto independence describes agencies' effective independence in managing day-to-day regulatory operations. This concept is critical for understanding the effects of "agencification" on the political system and regulated industries. Given the process of delegating regulatory powers, it is reasonable to regard IRAs as intermediary bodies, acting as go-betweens for politicians and regulators. Indeed, even though agencies have operational autonomy to advance the "public interest," as specified in their constitutions, they must communicate with those being regulated on a frequent basis to obtain essential information and verify that their judgments are carried out. As such, lawmakers and regulatees are relevant external players; both may be able to shape agency regulatory activity. However, the Regulatory Space theory suggests that it is essential to consult external players to gauge informational asymmetry for devising effective regulation. Nevertheless, the proposition here is that the influence of opinions of others should not be binding to the IRAs and hamper their independence in decision making.


Telecommunication Regulation in India

The Indian telecom industry is a puzzle. It has some of the most egregiously draconian regulations anywhere in the world, making it a minefield to negotiate. More often than not, telecom operators are flying blind, unable to assess the impact of new technology advancements on their operations and unclear when they will be presented with yet another unexpected interpretation of already foggy legislation. Despite these concerns, India's telecom business is one of the fastest-growing in the world, attracting new consumers at a rate that other nations find difficult to match. Furthermore, despite this tremendous expansion, customers in India continue to enjoy some of the lowest pricing and receive some of the most innovative products and services available anywhere.

 

The Birth of TRAI

For most of the history, the Department of Telecommunication (DoT) under the Ministry of Communication was the regulator, policy-maker, and even the telecom service provider as the telecom was a state monopoly. The need for an independent regulator arose early on in the evolution of the telecom sector after the economic reforms. The Supreme Court had rebuked the government by pointing out that if the DoT was to be the regulator, policy-maker, and monopoly service provider, it was evident that the government was not serious about private investment in the telecom sector (Delhi Science forum Vs. Union of India, 1996). In addition, India’s international commitments under the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS,1995) required it to establish an independent regulator for the telecom sector in order to pave the way for the entry of private players into the telecom market. As a result, the TRAI was established through an ordinance and later under the Telecom Regulatory Authority of India Act in 1997. However, the statute was ambiguous, and for that reason, the Act was amended in 2000.


Methodology

In order to analyze the formal and de facto independence of the Telecom Regulatory Authority of India, I will use the index created by Gilardi to analyze the same in a European context. The index is given in the below table (Gillardi, 2005).

Formal

Chairperson and management board

- Term of office

- Appointment procedure

- Dismissal procedure

- Renewability of appointment

- Compatibility with other offices

- Formal requirements of independence

Relationship with elected politicians

- Independence formally stated

- Formal obligations

- Overturning of decisions

Finances and organization

- Source of the budget

- Agency’s internal organization

- Control of human resources

Regulatory competencies

- Rule-making

- Monitoring

- Sanctioning

 

De facto

From politicians

- Frequency of revolving door

- Frequency of contacts

- Influence on budget

- Influence on internal organization

- Partisanship of nominations

- Political vulnerability

- External influence on regulation

From regulatees

- Frequency of revolving door

- Frequency of contacts

- Adequacy of budget

- Adequacy of internal organization

- Professional activity of chairperson/board     members

- External influence on regulation

 

In terms of the formal independence, the first dimension is the position of the agency's chairman and/or management board. The length of the term of office (longer terms increase independence), whether agency officials are appointed by a single actor such as a minister or by a more comprehensive procedure, whether they can be dismissed, whether the appointment is renewable, whether it is compatible with other public offices, and whether the independence of officials is an explicit requirement are all important considerations. The second component is the agency's connection with elected officials, namely whether the authority's independence is legally acknowledged, what its statutory duties are, and under what situations its judgments may be reversed. The third dimension considers the agency's financial and organizational independence, which is determined by whether the budget comes from the government or from other sources (such as fees levied on regulated firms) and whether the agency is free to organize its internal structures and determine its stated policy (for instance, salary structures). The last dimension captures the authority's delegated competencies. All of these variables are coded in a method where 0 is no independence and 1 is complete independence.

The analysis of the de facto analysis is a bit critical. The variables are somewhat the same but are analyzed through the lens of the government and the regulators. Here the past and future employment of the members of IRA is analyzed. The influence of external players on the budget and policy decisions is also analyzed.

Data Collection and Limitations

The data for the analysis of formal independence is collected from the Telecom Regulatory Authority of India Act of 1997. The data for the analysis of de facto independence is diverse and traditionally needs a survey of the different players in the regulatory space. However, due to a lack of resources and time constraints, this study is dependent on the data collected from secondary sources. That is why there is some asymmetry in the data for de facto independence analysis.

Analysis and Results

Formal Independence of TRAI

The criteria for the coding are given in Appendix 1.

Weightage – 0.20

Status of the agency head

Particulars

Coding

Term of office

Maximum 3 years

(Section 5 of the TRAI Act, 1997)

0.20

Who appoints the agency head?

The Central Government

(Section 4 of the TRAI Act, 1997)

0.25

Dismissal

Dismissal is possible, but only for reasons not related to policy

(Section 7 of the TRAI Act, 1997)

0.67

May the agency head hold other offices in government?

No

(Section 5 of the TRAI Act, 1997)

1.00

Is the appointment renewable?

No

(Section 5 of the TRAI Act, 1997)

1.00

Is independence a formal requirement for the appointment?

No

0.00

 

Average

0.52

 

Weighted Average

0.104

 

 

Weightage – 0.20

Status of the members of the management board

Particulars     

Coding

 

Term of office

Maximum 3 years

(Section 5 of the TRAI Act, 1997)

0.20

 

Who appoints the members of the management board?

The Central Government

(Section 4 of the TRAI Act, 1997)

0.25

 

Dismissal

Dismissal is possible, but only for reasons not related to policy

(Section 7 of the TRAI Act, 1997)

0.67

 

May the members of the management board hold other offices in government?

No

(Section 5 of the TRAI Act, 1997)

1.00

 

Is the appointment renewable?

No

(Section 5 of the TRAI Act, 1997)

1.00

Is independence a formal requirement for the appointment?

No

0.00

 

 

Average

0.52

 

 

Weighted Average

0.104

 

 

Weightage – 0.20

Relationship with government and parliament

Particulars

Coding

Is the independence of the agency formally stated?

No

(The word ‘Independence’ is not used in the TRAI Act, 1997)

0.00

What are the formal obligations of the agency vis-à-vis the government?

presentation of an annual report for information only

(Section 24(2) of the TRAI Act, 1997)

0.67

What are the formal obligations of the agency vis-à-vis the parliament?

presentation of an annual report for information only

(Section 24(3) of the TRAI Act, 1997)

0.67

Which body, other than a court, can overturn the decisions of the agency where the latter has exclusive competence?

A specialized body

Telecom Disputes Settlement and Appellate Tribunal

(Section 14 of the TRAI Act, 1997)

0.67

 

Average

0.5025

 

Weighted Average

0.1005

 

Weightage – 0.20

Financial and organizational autonomy

Particulars

Coding

What is the source of the agency’s budget?

both the government and fees levied on the regulated industry

(Section 21 & 22 of the TRAI act, 1997)

0.50

How is the budget controlled?

by both the agency and the government

(Chapter IV of the TRAI act, 1997)

0.33

Which body decides on the agency's internal organization?

the agency

(Section 10 of the TRAI Act, 1997)

1.00

Which body is in charge of the agency’s personnel policy (hiring and firing staff,

deciding on its allocation and composition)?

both the agency and the government

(Section 10 and 35 of the TRAI Act, 1997)

0.50

 

Average

0.5825

 

Weighted Average

0.1165

 

Weightage – 0.20

Regulatory Competencies

The agency and the government

(Section 35 of the TRAI Act, 1997)

0.25

 

Average

0.25

 

Weighted Average

0.05

 

So, the aggregated formal independence of TRAI is

(0.104+0.104+0.1005+0.1165+0.05) = 0.475

 

De Facto Independence of TRAI

Frequency of revolving door

From Politicians – The basic employee structure is TRAI is based on the employees working on a deputation basis or transferred from other government departments. Even there are provisions that the secretary needs to be a former IAS officer of a certain rank. The current chairman is a former IAS officer, one of the members is a former audit and accounts service officer, and the secretary also worked for the ministry earlier. One of the members is a former academician. So, 3 out of 4 of the high officials have a substantial political connection in their previous jobs.

From Regulatees – No information is available if any of the employees of the TRAI is formerly employed in the regulated industry.

Influence on budget

From Politicians: The central government completely manages the budget and grants money for the working of TRAI. So, there is a substantial influence of politicians on the budget.

From Regulatees: There is no information found on the influence of regulatees on the budget of TRAI.

Partisanship of nominations

From Politicians: As mentioned earlier, the central government and ministers have a high level of influence on the employment of members and the secretary of TRAI.

External influence on regulation

From Politicians: TRAI recommendations have been rejected or blocked by the DoT in various cases. The DoT rejected the TRAI’s recommendation for next-generation networks in 2006 (TRAI, 2006). Price proposals on internal telephone concerns suffered a similar fate in 2008, eventually being rejected. In many cases, the failure to act on the TRAI's suggestion has resulted in unneeded regulatory stagnation. Following the debut of 3G services in the nation, the government was meant to roll out Mobile Virtual Network Operators (MVNOs) services with the goal of enhancing competition and improving customer service conditions. The TRAI made recommendations to the DoT on the licensing regime for MVNOs in 2008, but the Ministry of Communication did not act on them owing to a lack of agreement between the DoT and the TRAI on critical points. In 2009, the telecom commission approved a proposal to allow MVNOs to begin operations in India (Philip, 2009). Prior to the spectrum choice in 2007, the TRAI suggested that there be no limit on the number of applications for licenses issued. The DoT ignored this request and released a press statement announcing that applications for licenses would only be accepted until October 2007. The Ministry of Communication and DoT then unilaterally decided, without consulting the telecom commission, that the deadline for issuing the letter of intent would be pushed back to September 25th, 2007, with allotment determined on a first-come, first-served basis (Jain, 2019). As a result, the government not only unilaterally influenced crucial policy choices, but it also demonstrated that the TRAI, which issued the original 'no cap' proposal, was a toothless regulator.

There is also overlap in the zones of power over adjudication. The TRAI has initially been given vast powers, including regulatory authority and the authority to settle disputes in the telecom sector. In 2000, the government revised the TRAI Act to create the TDSAT, to which the TRAI's jurisdiction to resolve disputes between licensors, licensees, service providers, and consumers were transferred.

From Regulatees: Several reports have emerged in the last few years about the Reliance Jio’s influence over the TRAI in matters related to the test run and free services given by the company in 2016-17 (Srivas, 2018).

 

There is no data available on the frequency of contact between the TRAI, the government, and the regulated companies. There is also no information on the internal organization of TRAI.

Conclusion

Gilardi's Analysis of the European countries shows that the telecom regulators in those countries usually show a high level of independence (close to 0.8 in Norway, Austria, and Italy) (Gilardi & Maggetti, 2010). Our analysis shows that the formal independence of the TRAI is 0.47, which is considerably low. TRAI was established in 1997 and reformed in 2000, following numerous tense confrontations with the Department of Telecommunications (DoT) during its early years. While the new law of 2000 signaled an attempt to re-establish a competent regulator, the new Act has resulted in a reduction of the assurance established in the previous Act regarding the TRAI chairman and members' five-year working time. This legislative promise was repealed, and the amended Act imposes less rigorous requirements for the dismissal of any authority member or chairman. The authority's tenure was decreased from five to three years. Although TRAI has never been dissolved under the new Act, the potential remains, which might have an impact on its behavior. Another aspect of political independence is the funding of the regulatory agency. International best practices recommend that TRAI should be financed as a proportion of the telecom sector's revenues. Trai has offered this several times, but it has not been accepted by the government. This shows that the government is reluctant to give complete independence to TRAI, and there is some sort of shackle around it.

The data on the de facto independence is not adequate in this case. However, secondary data suggest that the ministry is still the most influential actor, and it has the power to stall TRAI's decisions. Even the organizational structure has been created in a manner that the government has its influence over the day-to-day work of the regulator. Maggetti (Maggetti, 2007) suggests that the old age is positively proportional to the de facto independence of the IRAs. TRAI has been there for the last 25 years, neither very old nor nascent. So, we could hope that the Telecom Regulatory Authority of India will emerge as a more 'independent' regulator in the coming years.

 

References

Bianculli, A. C., Fernández-i-Marín, X., & Jordana, J. (2013). The World of Regulatory Agencies: Institutional Varieties and Administrative Traditions. Jerusalem Papers in Regulation & Governance, Working Paper No. 58.

Delhi Science forum Vs. Union of India, 1356 (SC 1996).

Dubash, N. K., & Rao, N. (2006). Emergent Regulatory Governance in India: Comparative Case Studies of Electricity Regulation. Paper Presented at a Conference on Frontiers of Regulation: Assessing Scholarly Debates and Policy Challenges.

Gilardi, F., & Maggetti, M. (2010). The independence of regulatory authorities. Handbook of Regulation.

Gillardi, F. (2005). The Formal Independence of Regulators: A Comparison of 17 Countries and 7 Sectors. Swiss Political Science Review, 139-167.

Jain, R. (2019). Design of Institutions for Spectrum Governance: Lessons from Spectrum Trading in India. IIMA-IDEA Telecom Centre of Excellence, IIMA.

Maggetti, M. (2007). De facto independence after delegation: A fuzzy-set analysis. Regulation & Governance, 271–294.

Philip, J. T. (2009). Trai, DoT differs on multiple tie-ups by MVNOs. Retrieved from Economic Times: https://economictimes.indiatimes.com/industry/telecom/trai-dot-differ-on-multiple-tie-ups-by-mvnos/articleshow/4257743.cms?from=mdr

Srivas, A. (2018). How Reliance Jio’s Entry Tied Regulatory Knots Around India’s Telecom Ecosystem. Retrieved from The Wire: https://thewire.in/tech/reliance-jio-telecom-regulation-trai-anil-ambani

Sweet, A. S., & Thatcher, M. (2002). Theory and Practice of Delegation to Non-Majoritarian Institutions. Faculty Scholarship Series. Paper 74.

TRAI. (2006). Consultation paper on issues pertaining to next-generation networks.

 

Appendix 1

Formal independence of IRA’s: independence index

                    Coding

Status of the agency head

Term of office                                                                                                                                                               

over 8 years                                                                                                                                                                                                    1.00

6 to 8 years                                                                                                                                                                                                    0.80

5 years                                                                                                                                                                                                            0.60

4 years                                                                                                                                                                                                            0.40

fixed term under 4 years or at the discretion of the appointer                                                                                                             0.20

no fixed term                                                                                                                                                                                                  0.00

Who appoints the agency head?

the members of the management board                                                                                                                                                   1.00

a complex mix of the parliament and the government                                                                                                                            0.75

the parliament                                                                                                                                                                                                0.50

the government collectively                                                                                                                                                                         0.25

one or two ministers                                                                                                                                                                                      0.00

Dismissal

dismissal is impossible                                                                                                                                                                                 1.00

dismissal is possible, but only for reasons not related to policy                                                                                                           0.67

there are no specific provisions for dismissal                                                                                                                                          0.33

dismissal is possible at the appointer s discretion                                                                                                                                 0.00

May the agency head hold other offices in government?

no                                                                                                                                                                                                                      1.00

only with the permission of the government                                                                                                                                            0.50

yes / no specific provisions                                                                                                                                                                         0.00

Is the appointment renewable?

no                                                                                                                                                                                                                      1.00

yes, once                                                                                                                                                                                                          0.50

yes, more than once                                                                                                                                                                                      0.00

Is independence a formal requirement for the appointment

yes                                                                                                                                                                                                                    1.00

no                                                                                                                                                                                                                      0.00

Status of the members of the management board                                                                                                              

Term of office

over 8 years                                                                                                                                                                                                   1.00

6 to 8 years                                                                                                                                                                                                    0.80

5 years                                                                                                                                                                                                            0.60

4 years                                                                                                                                                                                                            0.40

fixed term under 4 years or at the discretion of the appointer                                                                                                             0.20

no fixed term                                                                                                                                                                                                 0.00

Who appoints the members of the management board?

the head of the agency                                                                                                                                                                                1.00

a complex mix of the parliament and the government 0.75

the parliament                                                                                                                                                                                               0.50

the government collectively                                                                                                                                                                        0.25

one or two ministers                                                                                                                                                                                     0.00

Dismissal

dismissal is impossible                                                                                                                                                                                1.00

dismissal is possible, but only for reasons not related to policy                                                                                                          0.67

there are no specific provisions for dismissal                                                                                                                                         0.33

dismissal is possible at the appointers discretion                                                                                                                                 0.00

May the members of the management board hold other offices in government?

no                                                                                                                                                                                                                     1.00

only with the permission of the government                                                                                                                                           0.50

yes / no specific provisions                                                                                                                                                                        0.00

Is the appointment renewable?

no                                                                                                                                                                                                                     1.00

yes, once                                                                                                                                                                                                        0.50

yes, more than once                                                                                                                                                                                     0.00

Is independence a formal requirement for the appointment?

yes                                                                                                                                                                                                                   1.00

no                                                                                                                                                                                                                     0.00

Relationship with government and parliament                                                                                                                                          0.20

Is the independence of the agency formally stated?

yes                                                                                                                                                                                                                   1.00

no                                                                                                                                                                                                                     0.00

What are the formal obligations of the agency vis-à-vis the government?

there are no formal obligations                                                                                                                                                                  1.00

presentation of an annual report for information only                                                                                                                           0.67

presentation of an annual report that must be approved                                                                                                                     0.33

the agency is fully accountable to the government                                                                                                                                0.00

What are the formal obligations of the agency vis-à-vis the parliament?

there are no formal obligations                                                                                                                                                                  1.00

presentation of an annual report for information only                                                                                                                           0.67

presentation of an annual report that must be approved                                                                                                                     0.33

the agency is fully accountable to the parliament                                                                                                                                  0.00

Which body, other than a court, can overturn the decisions of the agency where

the latter has exclusive competence?

no body                                                                                                                                                                                                           1.00

a specialised body                                                                                                                                                                                        0.67

the government, with qualifications                                                                                                                                                          0.33

the government, unconditionally                                                                                                                                                               0.00

Financial and organisational autonomy                                                                                                                                                      0.20

What is the source of the agencys budget?

fees levied on the regulated industry                                                                                                                                                        1.00

both the government and fees levied on the regulated industry                                                                                                          0.50

the government                                                                                                                                                                                             0.00

How is the budget controlled?

by the agency                                                                                                                                                                                                1.00

by the accounting office or court                                                                                                                                                               0.67

by both the agency and the government                                                                                                                                                  0.33

by the government only                                                                                                                                                                               0.00

Which body decides on the agencys internal organization?

the agency                                                                                                                                                                                                     1.00

both the agency and the government                                                                                                                                                       0.50

the government                                                                                                                                                                                             0.00

Which body is in charge of the agencys personnel policy (hiring and firing staff,

deciding on its allocation and composition)?

the agency                                                                                                                                                                                                     1.00

both the agency and the government                                                                                                                                                       0.50

the government                                                                                                                                                                                             0.00

Regulatory competencies

the agency only                                                                                                                                                                                             1.00

the agency and another independent authority                                                                                                                                      0.75

the agency and the parliament                                                                                                                                                                   0.50

the agency and the government                                                                                                                                                                0.25

the agency has only consultative competencies                                                                                                                                    0.00

Source: adapted from Gilardi (2002).